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Terms & Conditions

GENERAL TERMS & CONDITIONS
1. General
These General Terms and Conditions apply to all orders placed by consumers at minisown. By placing an order, you enter into an agreement with minisown and accept these terms and conditions.
Please read them carefully before placing an order. If you have any questions, please don`t hesitate to contact us at:
info@minisown.com

2. Shipping
For the shipment of your parcels we work with POSTNL.
We offer free shipping on all orders from €75 in the Netherlands, from €100 in Belgium and Germany.
Otherwise: the Netherlands €3,95 | Belgium and Germany €7,95 | Rest of Europe €14,95 | Worldwide €19,95
For worldwide shipping please contact us.
Once an order has been placed and payment is received, orders are usually shipped within 1-2 working days, unless indicated otherwise.
In case a product is no longer available we will contact you as soon as possible and the purchase prices will be refunded as soon as possible.
When orders are not shipped within 2 weeks, the client has the right to cancel the orders. This is not possible if you and minis own have previously agreed to a different delivery term.

3. Prices and payment
All prices indicated on minisown webshop are in Euro’s and include value added tax.
We work with Klarna and offer a choice of safe electronic payment options such as iDeal, Sofort banking, Credit Card, PayPal or bank transfer.
Shipment of the order will take place once the payment is received.

4. Delivery
Orders are usually shipped within 1-2 working days after the payment has been received.
During holidays orders can be placed but shipment will take longer than 1-2 working days.
We will inform you about that in writing.
In case a parcel cannot be delivered due to an incorrect address (provided wrongly by the customer) or
in case the parcel is not collected by the customer at the pick-up-location after failed attempts to deliver at home, the costs for re-sending the parcel will be charged to you.
In case you decide to cancel the order, the costs made for the first shipment as well as any credit card charges will be deducted from the return payment.
Minisown is allowed to cancel your order, or cancel the purchase agreement by informing you in writing.

5. Transfer of ownership
Ownership of merchandise will not be transferred until the associated obligations of the client have been fulfilled.
At the point of transfer of ownership, which is at the point of delivery of the parcel, product liability is transferred to you.

6. Returns
If you are not fully satisfied with your purchase, you can return it within 14 days
( after receiving your order).
All items must be unworn and in their original packaging with all labels attached.
Please inform us about a return within 3 days after receiving your order.

Please package up the goods you are returning safely ( recommended: with tracking) and include the following:
- name
- order number
- items
- reason why you return it

We can not accept articles when they are: used, worn, washed if/or the washing and general instructions aren’t followed.
We will start the process for a refund as we`ve received your parcel.
The shipping costs for the return of the package will be yours.
As soon as we’ve received your package we refund your money within 7 days.
Inform us via info@minisown.com of your intention to return the items.
The items have to be undamaged, unwashed and unused, with all labeling intact.
You are reliable for the shipment of goods to be returned and shipping costs are yours.
In case free shipping applied to your order, and the total order amount after returns will be lower than the minimum order amount eligible for free shipping,
the shipping costs will be deducted from the return payment.

7. Complaints and warranty
In the case of complaints concerning any of our products or procedures, please inform us by email info@minisown.com
You will receive a reply within 1-3 working days.
Defects must be reported to us soonest after your order was delivered (but within 3 calendar days) via info@minisown.com,
and if possible, provide us pictures of the defect. We will exchange the item or offer you to return it for a refund.

8. Privacy
It is important to minisown to ensure that all of the consumer’s personal information is treated care and security.
Minis own will not give the consumer’s personal information to third parties, except when the information is required for the shipment of your order.
If the consumer subscribes to our newsletter or RSS, their personal details will be used to keep them informed of news according to the website, relevant information, discounts and special offers.
Use of cookies and records of website visits are kept for statistical purpose. Information concerning the amount of visitors and visitor frequency to our website will be used for internal research and website improvement.

9. Liability
Minis own cannot accept any liability for damages in any form whatsoever, either physical, material or immaterial, that can be caused by malfunctioning or wrong use of the articles sold by minis own and/or materials or accessories becoming undone.
The content of the website has been compiled with great care. However, there can be typing errors or incomplete information. If you have any questions contact us at info@minisown.com .
For these errors we are not liable.
Certain links on the website can give access to websites and information that is being exploited and maintained by third parties. Minis own does not control these sites and it not responsible for the content of these sites.

10. Extra information
Minis own
R. Castelijnstraat 10 hs
1111AX Diemen
0650708903
Chamber of commerce: 72680016
Vat: NL521942871B01



(Download de Terms and conditions als PDF bestand.)

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Service

  • Free shipping from €75 in the Netherlands
  • Free shipping from €100 to Belgium and Germany   
  • Shipping NL only 3,95€
  • Pick up at Minisown (gratis)  
  • Questions, Help or Advise? Please email info@minisown.com
  • We also wrap your purchase as gifts
  • 14 days of consideration

           

  • Barn of monkeys
  • kids on the moon
  • piupiuchick
  • ewers
  • onedayparade
  • monkind
  • igor
  • papu
  • studioremade
  • bibs
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