Returns // Retourneren
If you are not fully satisfied with your purchase, you can return it within 14 days
( after receiving your order).
All items must be unworn and in their original packaging with all labels attached.
Please package up the goods you are returning safely ( recommended: with tracking) and include the following:
- order number
- reason why you return it
We can not accept articles when they are: used, worn, washed if/or the washing and general instructions aren’t followed.
We will start the process for a refund as we`ve received your parcel.
The shipping costs for the return of the package will be yours.
As soon as we’ve received your package we refund your money within 7 days.
Inform us via email@example.com of your intention to return the items.
The items have to be undamaged, unwashed and unused, with all labeling intact.
You are reliable for the shipment of goods to be returned and shipping costs are yours.
In case free shipping applied to your order, and the total order amount after returns will be lower than the minimum order amount eligible for free shipping,
the shipping costs will be deducted from the return payment.
- Free shipping from €75 in the Netherlands
- Free shipping from €100 to Belgium and Germany
- Pick up at Minisown (gratis)
- Questions, Help or Advise? Please email firstname.lastname@example.org
- We also wrap your purchase as gifts
- 14 days of consideration